Manual
WebOké manual
Everything about our website and My WebOké: ordering, logging in, your domains and DNS, hosting and email, invoices, support and the AI assistant. Explained step by step, with screenshots and videos.
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Contents
All chapters
Click on a topic to open the article. Each article has links to the previous and next article.
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1
Getting started
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2
Ordering
- 2.1 Finding and choosing a domain name
- 2.2 Choosing a hosting plan (web hosting, email plan, Nextcloud, AI Builder)
- 2.3 The cart: changing, removing and discount codes
- 2.4 Setting up your domain: nameservers, linking to your package and the owner
- 2.5 Transferring a domain to WebOké (transfer code or transfer later)
- 2.6 Filling in your details (private or business, VAT number)
- 2.7 Review, confirm and check out
- 2.8 Paying: payment methods, bank transfer and credit balance
- 2.9 After your order: tracking delivery and the welcome email
- 2.10 Ordering something extra when you're already a customer
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3
Logging in and securing your account
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4
The dashboard and controls
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5
Domains
- 5.1 Your domain summary
- 5.2 The domain page: everything about one domain
- 5.3 Edit nameservers
- 5.4 Managing DNS: adding, editing and deleting records
- 5.5 DNS helpers: MX, SPF, DMARC, CAA and SRV
- 5.6 Set up email quickly in the DNS
- 5.7 Restoring DNS and creating a DNS backup
- 5.8 DNSSEC and DANE
- 5.9 Email and domain forwarding
- 5.10 Domain contacts and changing the owner
- 5.11 The transfer centre: transferring domains to WebOké
- 5.12 Transferring a domain away: transfer code (EPP) and transfer lock
- 5.13 Renewal and auto-renewal
- 5.14 WHOIS privacy
- 5.15 Cancelling or transferring a domain
- 5.16 Domains per package and moving a domain
- 5.17 Domain and email health: checking and fixing
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6
Hosting and products
- 6.1 Your product overview
- 6.2 The product page for your hosting package
- 6.3 Go to DirectAdmin
- 6.4 Expanding storage
- 6.5 Changing your package (upgrade or downgrade)
- 6.6 Changing options and extra IP addresses
- 6.7 The Set up email card (MX, SPF, DKIM, DMARC)
- 6.8 Converting your hosting package to an email package
- 6.9 Website Manager: installing WordPress and other software
- 6.10 WebOké Backups: restoring files
- 6.11 Having a PHP upgrade done
- 6.12 Cancelling, undoing cancellation, or transferring a product
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7
Email
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8
Building websites
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9
Nextcloud in My WebOké
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10
Invoices and payments
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11
Your administration
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12
AI at WebOké
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13
Support
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14
Handy tools
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15
Affiliate
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16
Frequently asked questions