Chapter 11 · 11.4
Reading back received emails
Lost that invoice email or order confirmation? You can read back all the emails we've sent to your account in My WebOké. Go to My Administration and choose the Received emails tab.
Searching and sorting
- Type a word in the search field (1) and click Search. We search in the subject and in the text of the emails. For example, search by an invoice number or a domain name.
- Click Subject or Date (2) to sort the list by that column. Click again to reverse the order.
Opening an email
Click an email to read it. You'll see the subject, the date and time, the address it was sent to, and the email itself, exactly as you received it. Use Back to the overview (1) to go back to the list.
If an email could not be delivered, you'll see a red label next to it. In that case, check that your email address is correct at Changing your details and invoice address.
Tip: want to receive an invoice again? You can also do this directly from your invoices with Email invoice. See Viewing and downloading your invoices.